Frequently Asked Questions (FAQ)

Frequently Asked Questions

How long does processing take?
Orders are processed within 5–9 business days before shipping.

How long does shipping take?
Once your order has been shipped, delivery typically takes 2–5 business days, depending on your location.

Do you accept returns or exchanges?
Due to the hygienic nature of our products, all sales are final. Please review our Refund & Exchange Policy for complete details.

Can I cancel my order?
Orders cannot be canceled once they have been processed.

How can I track my order?
Once your order ships, you’ll receive a confirmation email with your tracking number.

What type of hair do you sell?
Seduction By Melanin specializes in luxury raw hair designed for softness, longevity, and a natural look.

Can I color or bleach the hair?
Yes! Our raw hair can be professionally colored, bleached, and heat styled when cared for properly.

How do I contact customer support?
Email us anytime at SeductionByMelanin@yahoo.com and we’ll be happy to assist you.