Refund policy
Return & Refund Policy
Thank you for choosing Seduction By Melanin.
Due to the nature of our products, all sales are final.
Returns
We do not accept returns on any hair extensions, wigs, closures, frontals, or other beauty products for hygiene and safety reasons.
Refunds
Refunds are not issued once an order has been placed and processed.
Refunds may only be considered if:
- We are unable to fulfill your order.
- You receive the wrong item due to our error.
Exchanges
Exchanges are not accepted.
If your order arrives damaged due to a shipping carrier, please contact the carrier directly to file a claim.
Order Issues
If there is a problem with your order, please contact us within 48 hours of delivery at:
Please include your order number and photos of the issue so we can review your request.